ACKNOWLEDGMENTS
- Optimumtech INC provides refunds under certain conditions to achieve 100% customer satisfaction.
- Read and comprehend our return policy before placing an order with Optimumtech INC.
- The company will not entertain requests inconsistent with this policy.
REFUND POLICY
- Optimumtech INC has a clear refund policy to ensure client-company communication.
- Clients receive a 100% money-back guarantee for orders before the company’s personnel begin work.
- To exit our service, email us within two weeks after placing your order for a full refund.
- If you do not notify us within two weeks, the company may cancel and refund your order.
HOWEVER, Optimumtech INC WILL NOT REFUND IN THE FOLLOWING CASES:
- Discounted package not selected.
- The fundamental design concept has been approved.
- You made revision requests.
- Urgent design projects are non-refundable.
- The cancellation was made for non-company-related reasons.
- The client has not been in touch for almost two weeks of the project.
- Company policies were breached.
- Another company or designer has been contacted for the project.
- The creative brief lacks the necessary details.
- A complete redesign is required.
- The claim has gone beyond the ‘request for refund’ timeframe.
- Business closure or name change.
- Clients disappointed with a specific service in a service bundle will only receive a refund for that service, not the entire bundle.
- No refunds are available after final files are supplied upon request.
- Free items are not eligible for refunds or modifications.
- Refunds are unavailable for website development once the client approves the design.
- Refunds for logos are unavailable after favorable feedback on revisions and sending final files.
- Third-party work is not eligible for refunds.
Note: We can hold, reject, or cancel any project at anytime. You cannot use the designs after the refund. No one else will own them. The corporation will own the designs.
REFUND CLAIM PROCEDURE
Get your refund by following these steps:
- Refunds can be claimed by calling our Number +1 (941) 312-2269
- Live Chat. Chat now by clicking here.
- Sending an email.